{"id":2089,"date":"2025-04-13T14:51:49","date_gmt":"2025-04-13T18:51:49","guid":{"rendered":"https:\/\/www.charmcanvas.com\/?page_id=2089"},"modified":"2025-04-14T07:33:07","modified_gmt":"2025-04-14T11:33:07","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.charmcanvas.com\/?page_id=2089","title":{"rendered":"FAQ &#8211; Frequently Asked Questions"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>FAQ &#8211; Frequently Asked Questions<\/strong><\/h1>\n\n\n\n<h5 class=\"wp-block-heading\">Last Updated: Apr 3, 2025<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How soon will I receive my custom Item?<\/strong><\/h2>\n\n\n\n<p>On average, we ship custom items <strong>2 weeks <\/strong>after the order is placed. We understand that many times, these custom items are gifts for a specific date or occasion, so we recommend ordering 3 or more weeks before the date you need it.<\/p>\n\n\n\n<p>We work with multiple partners to make your custom jewelry a reality, so every once in a while things happen and delays occur. In these cases, we are always transparent and quick to communicate. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is my ring size?<\/strong><\/h2>\n\n\n\n<p>Click <a href=\"https:\/\/www.charmcanvas.com\/?p=1656\">HERE<\/a> for help with finding your ring size.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What size Charm should I order?<\/strong><\/h2>\n\n\n\n<p>We recommend small charms for bracelets and any size for necklaces.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Does a charm purchase include a necklace or bracelet?<\/strong><\/h2>\n\n\n\n<p>Necklaces and bracelets are NOT included with a charm purchase, but may be purchased together with a charm. Any time a necklace or bracelet is purchased at the same time as a charm, we will automatically install the charm (permanently soldered). If you would like multiple charms installed on one bracelet, please leave us a note on the order page with specific instructions (placement, order, etc)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is there no &#8220;Gold Plated&#8221; option for rings?<\/strong><\/h2>\n\n\n\n<p>Rings are much more susceptible to scratches, and chemical wear, so the material choice is important. In our testing, Gold plating by itself does not cut it. We are testing a number of protective coatings over gold plated rings, and we&#8217;re hopeful. But until we&#8217;re sure we have a reliable solution, we don&#8217;t feel comfortable offering it. For now, silver or solid gold are the only options for rings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; Frequently Asked Questions Last Updated: Apr 3, 2025 How soon will I receive my custom Item? On average, we ship custom items 2 weeks after the order is placed. We understand that many times, these custom items are gifts for a specific date or occasion, so we recommend ordering 3 or more weeks [&#8230;]\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2089","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/pages\/2089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2089"}],"version-history":[{"count":7,"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/pages\/2089\/revisions"}],"predecessor-version":[{"id":2106,"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=\/wp\/v2\/pages\/2089\/revisions\/2106"}],"wp:attachment":[{"href":"https:\/\/www.charmcanvas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}